INTRODUCTIONMAX Education is an education startup focused on international-curriculum tutoring and academic guardian services with the aim to help more Vietnamese K-12 students ready for their studying abroad and learning success.
MAX Education provides 1-on-1 to group tutoring (in various subjects including Math, Physics, Chemistry, Biology, English, Social Sciences, etc.), 21st learning skills (such as debating skills, research skills, self-study skills, writing & reading skills, etc.), academic counseling, test preparation, and academic guardian services to parents and students in Ho Chi Minh City.
RECRUITMENT
Position: Customer Relations Executive
Start date: Immediately
Send your CV to: hr@max-edu.org
Schedule: Full-time, 40 hours per week
Job description:
MAX Education is an education startup focused on international-curriculum tutoring and academic guardian services with the aim to help more Vietnamese K-12 students ready for their studying abroad and learning success.
MAX Education provides 1-on-1 to group tutoring (in various subjects including Math, Physics, Chemistry, Biology, English, Social Sciences, etc.), 21st learning skills (such as debating skills, research skills, self-study skills, writing & reading skills, etc.), academic counseling, test preparation, and academic guardian services to parents and students in Ho Chi Minh City.
RECRUITMENT
Position: Customer Relations Executive
Start date: Immediately
Send your CV to: hr@max-edu.org
Schedule: Full-time, 40 hours per week
Job description:
1. Sales & Customer Relationship Management Activities (80%):
Provide clients consultancy on course selection & education plan (note that you will receive training and be serving as an education specialist, especially in the professional training field)
Achieve growth and hit sales targets
Provide clients consultancy on course selection & education plan (note that you will receive training and be serving as an education specialist, especially in the professional training field)
Achieve growth and hit sales targets
Engage in business development activities including meeting with corporate/ organization clients, preparing sales materials, conducting market research/ survey/ focus group interview, etc.
Manage a portfolio of 50 – 100 customers (including alumni, existing, and prospectus) to develop and deepen relationships with them to help provide the best educational solutions to their short & long-term goals.
Optimize communication & interactions with customers through different channels including in-person, phone calls, emails, and other online platforms.
Acquire clients from marketing campaigns, personal network, client referrals through delivery of high quality client experiences.
Engage in on-going professional development to increase industry, product, sales and servicing skills and knowledge.
Prepare sales/ market report to manager & support other academic, marketing, BD activities.
2. To support Marketing activities (10%):
Collect students and parents feedback on marketing activities as requested.
Engage students and parents with marketing activities and campaigns.
3. To participate in necessary company training and events when requested (10%).
And other tasks assigned by your direct supervisor.
Job requirements
At least 1 years of experience in customer relations, sales, or business development (experience in education/training services is a plus)
Proven track record of client relationship management and sales achievement
Able to develop positive rapport with students and parents
Self-motivation, and a strong sense of responsibility
Passionate about education.
A strong plus for candidates with experience/knowledge of the US & UK education system
Benefits
Competitive salary from 10 millions + bonus based on work efficiency and sales.
Training and professional skills development.
Dynamic and professional working environment.
Annual PVI health insurance, team-building, training, and bonding activities according to company regulations.
Working hours: flexible shifts, no more than 40 hours/week, and one-day work from home
Engage in business development activities including meeting with corporate/ organization clients, preparing sales materials, conducting market research/ survey/ focus group interview, etc.
Manage a portfolio of 50 – 100 customers (including alumni, existing, and prospectus) to develop and deepen relationships with them to help provide the best educational solutions to their short & long-term goals.
Optimize communication & interactions with customers through different channels including in-person, phone calls, emails, and other online platforms.
Acquire clients from marketing campaigns, personal network, client referrals through delivery of high quality client experiences.
Engage in on-going professional development to increase industry, product, sales and servicing skills and knowledge.
Prepare sales/ market report to manager & support other academic, marketing, BD activities.
Collect students and parents feedback on marketing activities as requested.
Engage students and parents with marketing activities and campaigns.
And other tasks assigned by your direct supervisor.
At least 1 years of experience in customer relations, sales, or business development (experience in education/training services is a plus)
Proven track record of client relationship management and sales achievement
Able to develop positive rapport with students and parents
Self-motivation, and a strong sense of responsibility
Passionate about education.
A strong plus for candidates with experience/knowledge of the US & UK education system
Competitive salary from 10 millions + bonus based on work efficiency and sales.
Training and professional skills development.
Dynamic and professional working environment.
Annual PVI health insurance, team-building, training, and bonding activities according to company regulations.
Working hours: flexible shifts, no more than 40 hours/week, and one-day work from home