Customer Relations Executive

--MAX Education--

RECRUITMENT

Position: Customer Relations Executive
Start dateImmediately
Send your CV toapply.cre@max-edu.org
Schedule: Full-time, 40 hours per week 


Job description

1.     To support Sales & Business Development Activities (80%):

      Provide clients consultancy on course selection & education plan (note that you will receive training and be serving as an education specialist, especially in the professional training field)

      Engage in business development activities including meeting with corporate/ organization clients, preparing sales materials, conducting market research/ survey/ focus group interview, etc.

      Manage a portfolio of 50 – 100 customers (including alumni, existing, and prospectus) to develop and deepen relationships with them to help provide the best educational solutions to their short & long-term goals.

      Optimize communication & interactions with customers through different channels including in-person, phone calls, emails, and other online platforms.

      Acquire clients from marketing campaigns, personal network, client referrals through delivery of high quality client experiences.

      Engage in on-going professional development to increase industry, product, sales and servicing skills and knowledge.

      Prepare sales/ market report to principals & support other academic, marketing, BD activities.

2. To support Marketing activities (10%):

      Collect students and parents feedback on marketing activities as requested.

      Engage students and parents with marketing activities and campaigns.

3. To participate in necessary company training and events when requested.

And other tasks assigned by your direct supervisor.

 

Job requirements

      Able to develop positive rapport with students and parents.

      At least 1 year experience of working at front desk or first line communication.

      Self-motivation, and a strong sense of responsibility

      Passionate about education.

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.