Academic Executive

--MAX Education--

INTRODUCTION

MAX Education is an education startup focused on international-curriculum tutoring and academic guardian services with the aim to help more Vietnamese K-12 students ready for their studying abroad and learning success.

MAX Education provides 1-on-1 to group tutoring (in various subjects including Maths, Physics, Chemistry, Biology, English, Social Sciences, etc.), 21st learning skills (such as debating skills, research skills, self-study skills, writing & reading skills, etc.), academic counseling, test preparation, and academic guardian services to parents and students in Ho Chi Minh City.

 

RECRUITMENT 

Position: Academic Executive
Focus on Research:

1. Strong research skills and experience in the field of education

2. Excellent written and verbal communication skills

3. Strong project management skills

4. Strong problem-solving skills and ability to think strategically

5. Strong interpersonal skills

6. Strong organizational and time management skills

7. Familiarity with relevant research methods and statistical analysis techniques


Job description

  1. Academic Affairs

  • Involve in the curriculum development in English

  • Assist in the quality control process, including tutor’s observation, tutor evaluation, and other evaluation tasks.

  • Organize, manage and store all academic paperwork for the purpose of tracking tutors’ quality of teaching and students’ progress.

  • Conduct and/or coordinate academic training on a periodic basis to enhance tutors’ quality of teaching

  • Participate in any staff discipline processes.

  • To provide solutions to teachers/customers’ complaints in academic-related issues

  • To provide monthly academic reports to Board of Directors

 

  1. Customer Relationship

  • Participate in business reviews to ensure clients are satisfied with their products and services

  • Attend meetings with clients to build relationships with existing accounts

  • Escalate and resolve areas of concern as raised by clients

  • Liaise with internal departments to ensure client needs are fulfilled effectively

 

  1. Tutoring & Teaching Responsibilities

Participate in the teaching team and serve as a tutor in relevant subjects as agreed by you and the academic leadership of MAX

 

And other tasks assigned by your direct supervisor.

Job requirements

  • Fluent in English. 

  • Bachelor in Education or Language.

  • Familiar with fundamental qualitative and quantitative research methods.

  • Experience in working to deadlines.

  • Detailed-oriented and having a strong sense of discipline.

  • Strong written communication skills, including the ability to draft formal correspondence, committee papers, and other written materials.

  • The ability to respond efficiently to changing operational needs while also dealing effectively with routine tasks.

  • Previous experience in Academic Management is preferred, but not required.

  • Experience with various learning platforms such as online flipped classrooms etc…is a plus.