Customer Success Executive
MAX Education is an education startup focused on international-curriculum tutoring and academic guardian services with the aim to help more Vietnamese K-12 students ready for their studying abroad and learning success.
MAX Education provides 1-on-1 to group tutoring (in various subjects including Math, Physics, Chemistry, Biology, English, Social Sciences, etc.), 21st learning skills (such as debating skills, research skills, self-study skills, writing & reading skills, etc.), academic counseling, test preparation, and academic guardian services to parents and students in Ho Chi Minh City.
Position: Customer Service Executive
Schedule: 40 hours per week
Start Date: Immediately
Send your CV to: firstname.lastname@example.org
○ Handle and resolve customer complaint; respond promptly to customer inquiries;
○ Manage administration, communication and coordinate with internal department;
○ Provide feedback on the efficiency of the customer service progress;
○ Other tasks as assigned by direct supervisor and C-levels.
○ Passionate about education.
○ Positive, self-starting attitude, and strong organizational skills.
○ Self-motivation, and a strong sense of responsibility.
○ Competitive Salary;
○ Provided leadership training programs with extensive networking opportunities.
○ Provided by internal teams and experts from our training partners.
○ Learning opportunities from a diverse team of proven businessmen, educators, and social activists.
○ Negotiable during the interview.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Discover our products.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more
A full-time position
Attractive salary package.
12 days / year, including
6 of your choice.
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and